The Pheasant Run Resort is a 250-acre resort in St. Charles. We recently had the opportunity to visit and enjoy their Summer Splash Getaway package.
Location: 4051 East Main Street, St Charles, IL 60174
Parking: Free parking is available in the resort’s lot.
Check-in/check-out: Check-in begins at 4:00 pm. Check-out is at 11:00 am.
Price: Prices start at about $110 a night.
Accommodations: All rooms have Wi-Fi, cable/satellite tv, mini-fridge, coffeemaker, iron & ironing board, and hair dryer. Prices vary according to days of the week, season, room type, but rooms can start as inexpensive as $95 and go up from there.
- Tower room – Located in the 16-story tower, these rooms are available with one king bed or two queen beds.
- Golf room – The two-story golf wing has rooms with a view of the golf course with one king bed or two queen beds.
- Bi-level whirlpool suite – The two-level suite includes a king bed upstairs, a sofa bed, two tvs, and a two-person whirlpool tub.
- Bi-level family suite – The family suite has two levels, with a king bed, two sofa beds, two tvs, and a two-person whirlpool tub.
- Tower penthouse – Located on the penthouse level of the tower, this room includes two tvs, a king bed, and a sofa bed.
Bathrooms: Public bathrooms are available in the common areas.
Nursing area: There’s no designated nursing area, but there are several places with comfortable seating in common areas.
Stroller/handicapped accessibility: ADA amenities are available. Common areas are accessible by strollers and wheelchairs.
- Harvest Restaurant – Upscale farm-to-fork dining.
- Jambalaya – Creole cuisine with live entertainment on Friday and Saturday nights and a Breakfast Buffet on Sunday mornings.
- Terrace Cafe – Casual, relaxed cafe serving pizza, sandwiches, and salads.
- Club House Sports Bar – Sports bar with happy hour specials and pizza you can pick up and enjoy in your room.
- Bourbon Street Creamery – The ice cream shop on Bourbon Street serves Chocolate Shoppe Ice Cream.
- Room service is also available.
- Two pools – indoor/outdoor and atrium
- DJ Susanne Poolside
- Fitness Center
- The Street and The Loft Art Galleries
- iPANiC Escape Rooms
- Bourbon Street with live entertainment from balloon artists, magicians, etc.
- 18-hole Pheasant Run Golf Course
- Zanies Comedy Club – $22 general admission; 21 and over.
- Pheasant Run Theater
- Spa Vargas
- Activity Center – games, puzzles, contests, and more
- Scavenger Hunt
- Craft Corner – with two or three craft choices and seasonal and holiday crafts
- Moonlight Movies on the poolside deck, the bonfire patio, or in one of the ballrooms
- Special events
Specials & packages:
- Summer Splash Getaway – Weekday family getaway with a 16″ pizza, 2-liter soda, and $10 in tokens for the Swamp Arcade.
- Zanies Package – Overnight stay with tickets to a Zanies show and breakfast or dinner, or both.
- Rock & Recover Package – Overnight stay with recovery amenities gift package, transportation to the Arcadia theater, food and beverage credit, discount on show tickets, popcorn voucher, and artist or band poster.
- Links & Leisure – Overnight stay with dinner credit, breakfast vouchers, a round of golf with a golf cart, and spa credit.
- Golf Madness Package – Overnight accommodations during golf season with unlimited golf rounds with a cart and lunch and drink vouchers.
- Pheasant Run Family Fun Package – Includes a food voucher and breakfast voucher for each family member.
- Me & My Kid – Overnight stay, food credit, 20 arcade tokens, a S’Mores kit, an adult spa service, and a child’s spa service.
- Date Night Suburban Style Spa Package with Zanies Comedy Club – Overnight stay, Zanies tickets, champagne and strawberries delivered to your room, and a couples massage.
- Just the Two of Us – Includes a bottle of champagne delivered to the room and a couples massage.
- Romantic Runaway Package – Overnight stay with dinner credit, breakfast buffet, and champagne and strawberries delivered to your room.
- Girlfriends Spa Getaway – Overnight stay with dinner credit and spa service.
- July 21-23 – Kane County Fair
- July 28-30 – Alice in Wonderland Jr. at the Arcadia Family Theater
- Pet-friendly rooms are available. There is a $50 non-refundable fee per pet-friendly room per stay.
- Tennis and volleyball courts are on the property.
- There is a hot tub in the atrium pool area.
- An poolside bar is open during summer months.
- Valet parking is available.
We were invited to stay at Pheasant Run Resort to try out their Summer Splash Getaway Package, which includes a pizza and pop, and $10 in arcade tokens with a night’s stay.
We arrived on a Friday afternoon. We easily found parking fairly close to the main entrance and checked in with ease. The staff at the check-in desk was helpful and friendly, and showed us everything we’d need to find on the resort map. I also had a chance to meet the manager who was also friendly and helpful. It was a bit of a hike to our room, but that’s to be expected in a large resort. We were thankful to have rolling luggage, although I’m sure we could have used a luggage cart from the front desk if we had needed it.
We had a tower room on the 16th floor with two queen beds. We were offered a rollaway for our fifth family member, but the five of us usually share two beds when we travel so we didn’t feel like it was necessary. Our room and a pretty (or scary, depending on your feeling about heights!) view of the outdoor pool and the kids joked about jumping from the window to dive into the pool, and I was thankful that hotel windows don’t open just in case! Our room was clean and comfortable, with a desk, armchair, and refrigerator. The bathroom had a bathtub, and the sink and mirror were outside the bathroom, which can be helpful when five people are trying to get ready at the same time.
We hadn’t eaten in a while so food was the first order of business. We ordered our pizza (and added on an additional one to accommodate everyone’s tastes) right away as a late lunch/early dinner. It was ready pretty quickly and John went down to the bar to pick it up and bring it back to the room. Plates and cups were provided making it easy for us to enjoy our meal in the room. The pizza was delicious. Everyone enjoyed it and 2 pizzas was more than enough for our family of five.
We received $10 in tokens for the arcade and the boys were dying to use them. The arcade is located on the indoor Bourbon Street. Many of the resorts we’ve been to have massive arcade and I guess that’s what I was expecting, but it’s not like that. The arcade was one room with about ten or so games. Some of the games were older (like Mrs. Pacman) and each game took at least two tokens. One of the games took our tokens but didn’t work and the change machine (to exchange money for tokens) was out of order. The kids didn’t seem to mind the small arcade – they were happy to play some games and had a lot of fun. I think John was hoping for a larger arcade with more options; I’m not a huge arcade fan so I was happy to not have to deal with flashing lights and hundreds of beeping games.
We explored the Bourbon Street area – there’s cute little tables and chairs on the “sidewalk”, Jambalaya restaurant, an ice cream shop, art gallery, escape rooms, and a gift shop. The gift shop was cute with lots of useful travel items and fun/funny gifts, and they had a large display of music-themed gifts (we visited during a guitar conference). We couldn’t pass the Bourbon Street Creamery (of course!) without grabbing some ice cream, and while we were enjoying it at the sidewalk tables a balloon artist came along and joked with the boys and took their requests (swords, mostly).
Next we debated about what to do. John and I thought the iPANiC Escape Room would be fun, but there weren’t enough openings during times that worked for us. The kids were torn between the pool and the scavenger hunt. We finally settled on the indoor/outdoor pool. It was a Friday evening, but the pool was nearly empty! (I did notice it was a little busier on Saturday before we left.) Towels are provided in the pool area and there were plenty of table and chairs in the indoor pool area and lounge chairs in the outdoor area. The indoor and outdoor parts of the pool both have steps in the shallow ends, with the pool reaching the maximum depth in the middle, in the outside area. The kids had a blast. Campbell can’t really swim on his own yet so he stuck with me and John mostly in the shallower parts of the indoor and outdoor pool. Cooper & Dexter and pretty good swimmers and enjoyed swimming under the divider between the indoor and outdoor and climbing out of the pool to jump into the deeper area.
When the kids were thoroughly exhausted (and John and I were too) we dried off and it was time to change into dry clothes and snuggle in warm beds while watching tv (Great British Baking Show!). We had a great night’s sleep. My only complaint had to do with our sheets. They popped off the corner of our bed almost immediately and I thought it was the kids just playing a little too rough. As the night went on and the sheets popped off a few more times I realized that they weren’t really large enough to fit on the bed and were stretched to the max to make the bed. It was a little annoying, but not to the point that I called the front desk to complain.
In the morning we enjoyed a yummy breakfast at Jambalaya. They had something perfect for everyone in the family and the portions were generous. I ordered french toast – which was delicious – but I regretted not getting something with potatoes because I tried some from the boys’ plates and they were to die for!
Of course, before checking out we had to stop and get photos of the kids in front of the Pheasant Run backdrop. We thoroughly enjoyed our visit and we can’t wait to return!
Few things we didn’t like:
- The arcade wasn’t what I expected. The arcade was very small, some of the games were pretty old, and there were a few not working. Also, each game took at least two tokens. I don’t really like arcades anyway, but we got tokens as part of our package so we stopped in. The kids seemed fine with the arcade. John was a little disappointed.
- Our stay was too short! I would definitely want to stay a couple nights in the future to take full advantage of all the Pheasant Run Resort has to offer.
Things we did like:
- The indoor/outdoor pool was awesome. It was large, warm, and there were plenty of chairs inside and out. There’s another indoor pool that also has a hot tub. We didn’t swim there, but it looked great.
- Bourbon street is very cute. It’s an indoor area designed to look like an outdoor sidewalk with shops and activities, including the Jambalaya restaurant, ice cream shop with “outdoor” seating, the arcade and escape room, and a gift shop.
- Free popcorn! Just outside the ice cream shop on Bourbon Street was an old-fashioned popcorn maker cart with free popcorn.
- Plenty of things to do.
- Stay more than one night. There’s so much to do here and you can easily stay busy for days, even without leaving the resort.
- Book a spa service! I don’t have a chance to, but it’s right there so treat yourself.
- Rolling luggage is always a good idea, especially in a large resort like this.
- Towels are provided at the pool area, but I always like to bring bathrobes for the kids to wear back to the room after swimming.
- If you’d like to experience the iPANiC Escape Room it’s a good idea to make reservations in advance of your trip.
Thanks to Pheasant Run for inviting us for this special experience!